Casimo Terms & Conditions

Welcome to Casimo! These Terms and Conditions govern your use of our website and services. By accessing or using Casimo, you agree to be bound by these terms. Please read them carefully before proceeding.

1. Acceptance of Terms

By registering an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use Casimo.

2. Eligibility Requirements

To use Casimo, you must meet the following eligibility criteria:

• You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher
• You must be legally permitted to participate in online gaming activities in your country or region of residence
• You must provide accurate, current, and complete information during registration
• You must not be located in a jurisdiction where online gaming is prohibited by law
• You must not be self-excluded from gambling activities

We reserve the right to verify your age and identity at any time. Failure to provide requested documentation may result in account suspension or closure.

3. Account Registration and Security

Creating an account with Casimo requires you to provide accurate personal information including your full name, date of birth, email address, and residential address. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibilities

• You may only create one account per person. Multiple accounts are strictly prohibited
• You must keep your username and password secure and not share them with third parties
• You are responsible for all activities that occur under your account
• You must notify us immediately if you suspect unauthorized access to your account
• You must update your account information promptly if any details change

4. Deposits and Withdrawals

At Casimo, we strive to make your financial transactions smooth and secure. All deposits and withdrawals are processed according to our payment policies.

Deposit Terms

• Minimum deposit amounts vary depending on the payment method selected
• Deposits are typically credited to your account instantly or within minutes
• You must use payment methods registered in your own name
• All deposits are final and non-refundable except in cases of technical errors

Withdrawal Terms

• You must verify your identity before making your first withdrawal
• Minimum and maximum withdrawal limits apply based on your account status and payment method
• Withdrawal processing times vary from instant to several business days depending on the method
• We reserve the right to conduct additional verification checks before processing withdrawals
• Withdrawals may be subject to fees depending on the payment method chosen

5. Bonuses and Promotional Offers

The exciting bonuses and promotions at Casimo come with specific terms that must be followed to ensure fair play for all players.

General Bonus Terms

• All bonuses are subject to wagering requirements before any winnings can be withdrawn
• Wagering requirements specify how many times you must play through the bonus amount
• Different games contribute differently toward wagering requirements (slots typically contribute 100%)
• Bonuses have expiry dates and must be used within the specified timeframe
• Maximum bet limits apply when playing with bonus funds
• Only one bonus can be active at a time unless otherwise stated
• We reserve the right to void bonuses if terms are violated

Bonus Eligibility

Bonuses are offered at our discretion and may be subject to additional eligibility criteria. Players who abuse bonuses or engage in irregular play patterns may have their bonus privileges revoked.

6. Fair Play and Prohibited Activities

Casimo is committed to maintaining a fair and enjoyable gaming environment. The following activities are strictly prohibited:

• Using multiple accounts to claim bonuses or promotions repeatedly
• Collusion with other players or any form of cheating
• Using automated software, bots, or any tools that give unfair advantages
• Exploiting software bugs or errors for personal gain
• Money laundering or any fraudulent financial activities
• Chargebacks or reversing legitimate deposits
• Providing false or misleading information during registration or verification
• Accessing the site from restricted jurisdictions using VPNs or proxy servers

Violation of fair play policies may result in account suspension, forfeiture of winnings, and permanent account closure.

7. Responsible Gaming

At Casimo, we take responsible gaming seriously and encourage all players to gamble responsibly. Gaming should be entertaining and enjoyable, never a source of financial stress.

Self-Control Tools

We provide various tools to help you manage your gaming activity:

• Deposit limits that allow you to control how much you can deposit over specific periods
• Loss limits to help you manage your spending
• Session time reminders to track how long you've been playing
• Self-exclusion options for temporary or permanent account closure
• Reality checks that remind you of your playing time at regular intervals

Getting Help

If you feel that your gaming is becoming problematic, we encourage you to seek help. Resources are available through organizations dedicated to supporting individuals with gambling concerns.

8. Privacy and Data Protection

Your privacy is important to us. Casimo collects and processes personal information in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate security measures to protect your personal and financial information.

We may collect and use your data for:

• Account management and verification purposes
• Processing deposits and withdrawals
• Complying with legal and regulatory obligations
• Preventing fraud and ensuring platform security
• Improving our services and user experience
• Sending you promotional communications (with your consent)

9. Intellectual Property Rights

All content on Casimo, including text, graphics, logos, icons, images, software, and other materials, is the property of Casimo or its licensors and is protected by copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or republish any content from our website without written permission
• Use our trademarks, logos, or branding without authorization
• Reverse engineer, decompile, or attempt to extract source code from our software
• Create derivative works based on our content or services

10. Game Rules and Malfunctions

Each game available on Casimo has specific rules that govern gameplay. Players are responsible for understanding the rules before playing any game.

Technical Issues

In the event of game malfunctions, errors, or technical issues:

• All affected game rounds may be void and stakes returned
• Malfunction voids all pays and plays for the affected round
• We will investigate and resolve issues fairly and promptly
• Our decision on such matters is final

11. Limitation of Liability

Casimo provides services on an "as is" and "as available" basis. We make no warranties regarding the uninterrupted availability of our services or the accuracy of information provided.

We are not liable for:

• Any indirect, incidental, or consequential damages arising from your use of our services
• Loss of profits, revenue, or data
• Temporary unavailability of services due to maintenance or technical issues
• Actions taken by third-party payment processors or service providers
• Issues arising from your failure to maintain account security

12. Termination and Account Closure

You may close your account at any time by contacting our customer support team. Casimo also reserves the right to suspend or terminate accounts that violate these Terms and Conditions.

Account Closure Process

• Any remaining balance will be returned to you after verification
• All bonuses and pending promotions will be forfeited upon closure
• You must complete any outstanding wagering requirements before withdrawal
• We may retain certain information as required by law or for legitimate business purposes

13. Disputes and Complaints

If you have any concerns or disputes regarding your experience with Casimo, we encourage you to contact our customer support team first. We are committed to resolving issues fairly and efficiently.

Our dispute resolution process includes:

• Initial contact with our support team to explain your concern
• Investigation of the matter by our team
• Communication of our findings and proposed resolution
• Escalation to management if necessary

If you are not satisfied with our resolution, you may have the right to escalate the matter to our licensing authority or an alternative dispute resolution service.

14. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will notify users of significant changes via email or prominent notice on our platform.

Your continued use of Casimo after changes have been posted constitutes your acceptance of the modified terms. We encourage you to review these terms regularly to stay informed about your rights and obligations.

15. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Casimo is licensed to operate. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

16. Third-Party Links and Services

Casimo may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites.

Your interactions with third-party services are solely between you and that third party. We encourage you to review the terms and policies of any third-party services you access through our platform.

17. Communication and Notifications

By registering an account with Casimo, you consent to receive communications from us via email, SMS, or other electronic means. These communications may include:

• Account verification and security notifications
• Transaction confirmations and account statements
• Important updates regarding our services or terms
• Promotional offers and bonuses (which you can opt out of at any time)

You can manage your communication preferences through your account settings or by contacting our support team.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19. Complete Agreement

These Terms and Conditions, together with our Privacy Policy and any additional terms specific to certain services, constitute the entire agreement between you and Casimo regarding your use of our services.

20. Contact Information

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please don't hesitate to contact our customer support team. We are here to help ensure your experience with Casimo is positive and enjoyable.

Thank you for choosing Casimo. We wish you the best of luck and hope you have a fantastic gaming experience!

Last updated: 2026